TESTIMONIALS
Here’s what some satisfied customers have to say
Some of these reviews were submitted on other websites. We are not affiliated with or sponsored by these websites.
Give Us an Online Review
I would recommend anyone that has hearing concerns to go to Cape & Islands Hearing Center. Mackenzie Lewin, practice manager explained the process, pros & cons of the different systems and answer any questions I had. I was treated with respect, and feel that it is the best thing I have done for myself in a longtime. I wish I had done it sooner. Also the patient care coordinator Jenay Burgess has been a please to deal with.
My experience with Jenay & Mackenzie was positive & professional. Thank you.
Exceptional service from both Jenay and Mackenzie. They led me through the process in a friendly and professional way.
Not only are Mackenzie and Jenay kind and caring, they are truly professional in their craft. While I've worked with other providers, in other locations over the years, this duo is nonpareil in expertise. I also feel that I made friends. Thank you.
As the retired CEO of a major business in Orleans my wife convinced me that I was in need of hearing help! Turns out she was correct and I thank her. Ask Mackenzie! I was skeptical as the owner of a 30 million$ business and asked some serious financial questions! I am not a pain in the ass, but wanted to know the value I was buying into!
Mackenzie was very patient and walked me thru all aspects of hearing issues & corrections! Believe me when I say that I am a PITA - pain in the ass! I have been so impressed by the service and attention to detail that I would be happy to express same to any potential customer.
A positive experience for me
Mackenzie and Jenay provide a friendly atmosphere. They are always willing and able to explain and answer questions, taking time for problem solving. A positive experience for me, on a scale of 1-10 Orlans Cape & Island is a 10
An excellent experience
An excellent experience from initial phone call on 12/22 thru last week 1/31. Always on time, friendly, office clean, very thorough exam, everything explained well, questions answered, price explained thank you for making it so easy for me.
Works like “magic”!
I was at a church dinner on Tuesday last week. The chatter was so loud ...i took out my iPhone, went to my Resound app, went to Restaurant and pressed "background," and voila-- like "magic" I was listening only to the people at my table! These Resound Hearing Aides are the greatest ever!
Mackenzie was very professional
Mackenzie was very professional, could understand her clearly. Explained the use of aides and remote – very nice and clear with her speaking. Thanks so much.
This change you made in my hearing is amazing
Hi Mackenzie,
This change you made in my hearing is amazing. I have been able to reduce my radio and television volume more than ten to twelve settings. I can’t thank you enough. It makes quite a difference for me and I am enjoying it very much.
Thank you to all of you at Cape & Islands Hearing Centers
"I need to take a minute and let you know what an excellent experience I had the last several weeks at Cape & Islands Hearing Centers. From the initial phone conversation with Lisa, which resulted in a decision to make an appointment for a hearing test."
"Showing up with my wife, Nancy, we were made to feel welcome by everyone. Then the test administered by Jackie Stagg. She was very helpful explaining what was to come, and then what was happening. I made the decision to proceed with confidence. Then on Weds., 6/26/13, the 'Big Day', Jackie was just great! Very knowledgeable, very professional, and took all the time I needed, including every question Nancy and I had. I wish I had many Jackie's when I owned my business over the years."
"I know my new experience in life is going to be satisfying and a pleasant relief for my wife Nancy, who has been quite patient living with a 'hearing loss husband'. Thank you to all of you at Cape & Islands Hearing Centers at Orleans, but especially to Jackie for such a life altering relationship. I have no reservations on calling Jackie if I experience any difficulty with my new hearing instruments."
The entire Staff from the front desk to the audiologists …
"In the past 15 years I have had at least five pairs of hearing aids and so I thought that I was familiar with the routine. This usually took 6 to 7 visits to get the adjustments right. In January 2013 I decided to go for the new Behind the Ear Aids. I was pleasantly surprised that this time adjustments only took two visits."
"The entire Staff from the front desk to the audiologists where extremely professional appointments were kept on time and Jacqueline Stagg did a terrific job in promptly adjusting the aids to suit my needs. Her suggestions for molded eartubing and a remote control, not only made hearing better but now enabled me to control and adjust the aids to the changing environment (what a convenience!) Thank you all for a job well done."
My experience has been a great one.
"In May I started wearing the Phonak Cros Hearing Aids. All my life I have been deaf in my right ear. Wearing this hearing aid has opened up a whole new world for me. No longer worrying about hearing the person sitting on my right. It was especially stressful in a noisy environment not hearing in my right ear."
"The staff at Cape & Island Hearing Center are always friendly and helpful. My experience has been a great one."
The sessions with C & I have been thorough, courteous and …
"The major problem I have had with hearing loss has been with background noise. It was particularly irksome while driving in an automobile. The programs developed for me by C & I Hearing Centers have improved my hearing in those situations, much to my wife's relief. My next goal is to try to improve audio reception while watching tv. The sessions with C & I have been thorough, courteous and professional."
I so appreciate the punctuality with which my appointments …
I am most satisfied. I find the staff pleasant and very helpful.
I am not new to hearing aids. However, Cape and Islands Hearing Centers in Orleans provided me with the best experience yet. Jackie guided me rather than attempting to "sell" me. She is willing to work individually. I never felt she was presenting a standard package deal.
Further, I so appreciate the punctuality with which my appointments were scheduled. I never found it necessary to wait beyond appointed time. Therefore, I feel valued. I anticipate a long relationship with Cape and Islands Hearing Center.
WHY CHOOSE US
- We Believe an Educated Patient is a Satisfied Patient.
- Our Experience Gives You Confidence to Take the First Steps toward Better Hearing
- Comprehensive Testing Ensures We Understand Your Unique Level of Hearing Loss
- State of the Art Hearing Aids Mean You Can Optimize Your Ability to Hear
- Exact Fittings and Programming Guarantee Your Satisfaction
- Exceptional Follow-Up Care gives you Ongoing, Personalized Customer Service.